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FAQ / Frequently Asked Questions

Helpful info

  • I cannot select my desired date, is the booking program not working?
    No, everything works fine! If the desired date, a period or a combination of these cannot be selected, no reservation is possible (the seats are already booked with the date combination you specified or can no longer be reserved). The data that is not possible is displayed "light". ​ Tip: Don't enter the date manually. Always select the date in the calendar (click on the calendar icon). Please also note: Reservations are only possible for stays of 4 nights or more. Therefore it is not possible to select a shorter stay in the booking program.
  • In the occupancy calendar, the plot is still free on my desired date (not marked in red). Why can't I still select the date?
    If the desired date, a period or a combination of these cannot be selected, no reservation is possible (the seat can no longer be reserved or has already been booked with the date combination you specified). ​ Please also note: Reservations are only possible for stays of 4 nights or more. Therefore it is not possible to select a shorter stay in the booking program.
  • Can I also book less than 4 nights ?
    No. Unfortunately this is not possible. Reservations are only possible for stays of 4 nights or more.
  • Can I reserve/book by phone or email?
    No. Reservations can only be made via our booking platform.
  • can i cancel
    Cancellation is possible up to 30 days before arrival. After that, cancellations of any kind are no longer possible. There is no longer any right to a refund of the advance payment or the amount already paid. The booking fee is non-refundable. ​ All information about the T&Cs and the camping regulations can be found here....
  • Do I have to consider a lead time when making a reservation?
    Yes, the lead time for reservations is currently 8 days (for organizational reasons), depending on the season. An example: The lead time is 8 days, I would like to arrive on the 10th of the month. This means you can book up to the 2nd of the month at the latest.
  • AGB & Campingreglement
    Diese finden Sie hier: Dokumente | Camping Arosa (arosacamping.ch)
  • Are there still places available if you arrive without a reservation?
    We always publish available capacities for spontaneous arrivals on our website (traffic light; if red all seats are taken). It is best to check the traffic lights briefly before driving up to Arosa (in Chur). (no guarantee of space) ​ Please note: We do not have a waiting area in case the seat is occupied. Note from the police: Camping is prohibited in all other parking lots (and on public ground) in Arosa!
  • Mindestaufenthalt bei Anreise ohne Reservation
    Bei einer Anreise ohne Reservation gibt es selbstverständlich kein Mindestaufenthalt. D.h. Sie können ab einer (1) Nacht einchecken, sofern es verfügbare Plätze hat....
  • When is the campsite open?
    You can find this information here: Arrival & Contact | Camping Arosa Please note that the campsite is closed on Ascension Day and Pentecost. Overnight stays are not possible. The buildings are locked and the square is cordoned off.
  • How much does a stay cost? Where can I find the prices?
    The prices can be found here:
  • Is there a site map/plot plan
    You can find this information here:
  • Which electricity connection (type) is available on my pitch?
    There is usually a power connection directly on the pitch. 230 Volt / 50Hz / 10A / plug type J (T13; SEV 1011) CH plug. Adaptor cords and extension cords are available to rent on site (while stocks last).
  • Is there a bread service?
    No, unfortunately not at the moment. More information can be found here:
  • Is there a drying room?
    No. A dryer (tumbler) and a washing machine are available for a fee.
  • Ich möchte vor 13.00 anreisen, wo kann ich parkieren?
    Eine Anreise vor 13.00 Uhr ist leider nicht möglich (Camping- oder Stellplatz). Benutzen Sie doch den PP Obersee zum Parkieren, geniessen Sie Arosa und fahren Sie erst am Nachmittag oder Abend auf den Stellplatz.... Auf dem PP Obersee ist parkieren für Camper erlaubt, übernachten jedoch nicht ;) Anreise nach 20.00 Uhr bitte vorgängig mit uns abklären. Nachtruhe 22.00 Uhr – 07.00 Uhr (An-/Abreise nicht gestattet).
  • Is the place handicapped accessible?
    No, unfortunately not. More information can be found here:
  • All-Inklusive Karte (Arosa Card)?
    Ab einer Übernachtung (Camping- oder Stellplatz) erhalten Sie pro Person/Kind die Arosa Card. Damit können Sie zahlreiche Leistungen während des ganzen Aufenthaltes kostenlos nutzen. Nach der Buchung erhalten Sie einen Link zur Gästekarte.. Was ist die Arosa Card: https://arosalenzerheide.swiss/de/Arosa/Sommer/All-Inclusive
  • Campingplatz Regeln?
    Diese findest du hier: https://www.arosacamping.ch/dokumente
  • Fahrzeuge mit Überbreite (Breiter als 2.30m)
    Auf der Strasse Chur-Arosa ist die maximale Fahrzeugbreite für Fahrzeuge und Anhänger auf 2.30m beschränkt. Für breitere Fahrzeuge/Anhänger muss eine Bewilligung eingeholt werden. Diese kann mit folgendem Excel Formular bezogen werden (Kosten ca. CHF 60.--). LINK..... In der Regel genügt jedoch ein Anruf bei der Kantonspolizei Graubünden. Weitere Infos & Tipps zur Anfahrt finden Sie hier.....
  • What is the best way to get to the ski slopes?
    You can find the answer here:
  • Is there a ski bus?
    You can find the answer here:
  • Is there a ski/ski boot room or drying room?
    No. A dryer (tumbler) and a washing machine are available for a fee.
  • Sind Zelte im Winter erlaubt
    Nein, Zelte sind leider nicht erlaubt.
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